Product Update

What’s New at FortWorx: Smarter Security Inboxes, Faster Triage, and Collaborative Approval Workflows

At FortWorx, our mission has always been simple: make your security inbox feel less chaotic and more operational. We know security teams struggle not just with volume, but with consistency, compliance, and coordination — especially when every message could be an urgent disclosure or a sensitive compliance request. Over the past months we’ve shipped a set of powerful upgrades that bring more automation, more clarity, and more control to your workflows.

Here’s what’s new:

Fort Intelligence — AI-Driven Chat for Security Correspondence

Responding to security emails shouldn’t be guesswork. With Fort Intelligence, you now have an intelligent assistant built into your inbox that can assess incoming correspondence, suggest compliant response drafts, and help you modify replies in context.

Whether you’re handling researcher outreach or answering a compliance question, Fort Intelligence gives you a smarter starting point — reducing time spent drafting and ensuring consistency across responses.

Automatic Summarization + Triage of Vulnerability Reports

Long, unstructured bug reports can slow down your team before they even begin triage. FortWorx now automatically summarizes inbound vulnerability reports, pulling out key details like affected assets, severity cues, and reproducibility notes.

This not only speeds review cycles but ensures that developers and security owners get the salient points right up front — helping you act faster and with more confidence.

Automatic Detection & Categorization of Security Questionnaires

Security questionnaires are notoriously manual: hundreds of questions, overlapping versions, varying formats. With our latest update, inbound questionnaires are automatically detected and categorized the moment they hit your inbox. No more manual tagging or mailbox rules — FortWorx will surface them in the right workflow instantly.

That means compliance teams can get to work sooner, and nothing slips through because it looked different.

Outbound Correspondence Approval Flow — Scope Owner Sign-off

Security communication isn’t always internal, and sometimes outbound responses need the right eyes before they go out the door. We’ve introduced an outbound correspondence approval flow that gives the designated scope owner — whether that’s a product lead, security manager, or compliance owner — the ability to approve or reject outgoing messages.

This helps ensure that:

• External communication aligns with policy,
• Sensitive disclosures aren’t prematurely shared,
• And you maintain a clear audit trail of who approved what and when.

Why These Matter

All of these enhancements build on the core FortWorx principle: eliminate friction from your security communication lifecycle. By blending automation with human decision control, we help teams save time while improving the quality and compliance of every message that enters or leaves your inbox.

As always, these capabilities integrate seamlessly with your existing FortWorx inbox and workflow configuration — no complex setup or heavy lifting required.

Curious about how these features work in your program? Head over to our help site to dive into the details, see screenshots, and explore real-world examples.

If you’ve got feedback or ideas for the next round of improvements, drop us a line — we’re building FortWorx with you, not for you.

See you in the inbox! 🚀